Privacy Policy

1. Introduction

TransLogix ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our transportation and logistics services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

2.1 Personal Data

When you register an account, book our services, or contact us, we may collect personally identifiable information, such as:

• Name
• Email address
• Phone number
• Mailing address
• Company name
• Payment information

2.2 Shipment Information

When you use our transportation and logistics services, we collect information about your shipments, including:

• Origin and destination addresses
• Cargo details
• Waybill numbers
• Delivery preferences

2.3 Usage Data

We may automatically collect certain information when you visit our website, including:

• IP address
• Browser type
• Operating system
• Pages visited
• Time and date of your visit
• Time spent on pages
• Referring website addresses

3. How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing and fulfilling your transportation and logistics requests
• Sending you tracking updates and notifications
• Sending administrative information, such as updates to our terms, conditions, and policies
• Responding to your comments, questions, and requests
• Sending you marketing communications about our services
• Monitoring and analyzing trends, usage, and activities in connection with our services
• Detecting, investigating, and preventing fraudulent transactions and other illegal activities
• Complying with legal and regulatory requirements

4. Disclosure of Your Information

We may share your information in the following situations:

4.1 Business Partners and Service Providers

We may share your information with our business partners and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

4.2 Legal Requirements

We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4.3 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4.4 With Your Consent

We may disclose your information for any other purpose with your consent.

5. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies to help customize our website and improve your experience. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. If you turn cookies off, some features of our website may not function properly.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to object to processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.